Question 1

What types of businesses is the Dejavoo Z11 suitable for?

Accepted Answer

The Dejavoo Z11 is ideal for a wide range of businesses, including nail salons, restaurants, cafés, spas, beauty salons, hair salons, retail stores, convenience stores, medical clinics, professional service providers, and many other businesses that require fast, reliable payment processing.

Question 2

What payment methods does the Dejavoo Z11 support?

Accepted Answer

The Dejavoo Z11 supports a full range of popular payment methods, including:

- EMV chip cards
- Magstripe cards
- Contactless payments (Tap to Pay/NFC)
- Apple Pay
- Google Pay
- Samsung Pay
- Visa, Mastercard, Discover, and American Express cards (subject to the payment service provider)

Question 3

Does the Dejavoo Z11 support contactless payments?

Accepted Answer

Yes. The Dejavoo Z11 is equipped with NFC (Near Field Communication) technology, allowing customers to make fast, secure contactless payments by tapping their card or using digital wallets such as Apple Pay, Google Pay, and Samsung Pay. This helps reduce checkout time and enhances the customer experience.

Question 4

Does the device include a built-in receipt printer?

Accepted Answer

Yes. The Dejavoo Z11 features a built-in high-speed thermal printer, allowing receipts to be printed immediately after each transaction without requiring an external printer.

Question 5

Does the Dejavoo Z11 require an internet connection?

Accepted Answer

Yes. An internet connection is required to process payment transactions. The Dejavoo Z11 supports both Ethernet (LAN) and 2.4GHz Wi-Fi connectivity, ensuring stable and reliable payment processing.

Question 6

Can the Dejavoo Z11 integrate with an existing POS system?

Accepted Answer

Yes. The Dejavoo Z11 can integrate with a variety of POS systems and business management software through compatible payment solutions. The QuickTap Pro team will recommend the best integration based on your current system.

Question 7

Is the Dejavoo Z11 secure for payment transactions?

Accepted Answer

Yes. The Dejavoo Z11 meets industry-standard payment security requirements and supports secure data encryption and transaction processing to help protect both business and customer information throughout every payment.

Question 8

Does QuickTap Pro provide installation and training?

Accepted Answer

Yes. QuickTap Pro provides end-to-end support, including consultation, device installation, configuration, and user training. Our technical support team is always ready to assist, helping your business get up and running quickly and efficiently.

Question 9

Is the Dejavoo Z11 easy for new employees to use?

Accepted Answer

Yes. The Dejavoo Z11 features an intuitive touchscreen and user-friendly interface, making it easy for new employees to learn and operate. Its streamlined design simplifies the payment process, reduces training time, and improves overall efficiency.

Question 10

Why choose the Dejavoo Z11 from QuickTap Pro?

Accepted Answer

When you purchase the Dejavoo Z11 from QuickTap Pro, you benefit from:

- Genuine, high-quality hardware
- Expert consultation tailored to your business needs
- Professional device installation and configuration
- Comprehensive user training
- Responsive technical support
- Ongoing assistance throughout the lifetime of your device